Privacy Policy
1. Controller
The data controller responsible for your personal data is Website Wonders B.V., KvK 90837037, Staringstraat 11, 6521AE Nijmegen, Netherlands. Email: [email protected].
2. Data We Collect
We may collect the following personal data:
- Name and contact details (email address)
- Order and service information you provide
- Communication records (emails, messages)
- Technical data (IP address, browser type) via server logs
3. Purpose & Legal Basis
We process your data for the following purposes:
- Contract performance: To process your order, communicate about your project, and deliver our services.
- Legal obligation: To comply with applicable Dutch and EU laws, including tax and accounting requirements.
- Legitimate interest: To improve our services and respond to support requests.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described above, or as required by law. Client data related to completed projects is retained for a minimum of 7 years for tax and legal compliance purposes. Support and communication data is retained for 2 years.
5. Data Sharing
We do not sell or rent your personal data. We may share data with trusted third-party service providers (e.g., email hosting, cloud storage) strictly for the purpose of delivering our services. All processors are bound by data processing agreements in compliance with GDPR.
6. International Transfers
Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data (right to be forgotten), subject to legal retention obligations.
- Restriction: Request restriction of processing in certain circumstances.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Cookies
Our website may use essential cookies required for basic functionality. We do not use tracking or advertising cookies without your explicit consent. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Complaints
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review this policy periodically.
12. Contact
For privacy-related questions or to exercise your rights, contact us at: [email protected] or Staringstraat 11, 6521AE Nijmegen, Netherlands.